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Credit Control Team Leader

2019-07-24 07:52:422019-08-19 Cavendish Maine
Job Type Permanent Full Time
Location Bristol
Area South West, UK Bristol
Sector Accountancy and Finance
Salary £30,000 + 10% bonus
Start Date
Advertiser Mef Khanjani
Job Ref MK/21251
Job Views 142
Job Description:
  • Leading and developing a team of Credit Management Clerks.
  • Reviewing outstanding debtors to ensure debt is collected in line with procedure and monthly set targets.
  • Preparing and issuing litigation and bad debt packs to the Litigation department.
  • Credit card reconciliations.
  • Reviewing credit risk position and enforcing account sanctions where applicable.
  • Month end cash forecasts and month end reporting.
  • Signing off cheque and bacs requisitions.
  • Monitoring department queries.
  • Approving / rejecting credits in accordance with the credit policy.
  • Managing the billing dashboard to ensure all consignments are billed accurately and on time.
  • Publishing various credit management reports on time and accurately.
  • Attending daily / weekly review meetings with Credit Manager.
  • Assisting Credit Manager when necessary.
  • Ensuring best practice is maintained at all times.
  • Team absence management, absence cover, return to work interviews, holiday approval, yearly appraisals etc.
  • Dealing with escalations from the team and dealing with customer complaints.
  • Diffusing and resolving conflict when necessary.
  • Motivating team members.
  • Reviewing call quality scores and discussing feedback with team.
  • Leading by example and demonstrating company’s DNA and strategies.
  • Working proactively and professionally with other Team Leaders, Supervisors and Managers across the business.
  • Reviewing, implementing and monitoring targets for all team members.
About the role:
  • Enforce the company’s credit management policy, maximise cash flow and minimise the company’s exposure to bad and doubtful debts.
  • Manage and develop a team of Credit Management clerks.
Key Skills/Experience Required:
  • Experience of managing a complex and demanding workload.
  • Experience managing a team.
  • Ability to make well informed decisions based on all available relevant information.
  • Excellent interpersonal and communication skills with the ability to build good relationships with a range of stakeholders.
  • Good written communication skills with a strong attention to detail.
  • Advanced IT skills.
Salary/Benefits Information:
  • £30,000
  • Excellent benefits package 
Mef Khanjani
Job Reference:
Candidate care:
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.  If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
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