Senior Account Handler / Project Manager
| Job Type | Permanent |
| Location | Hybrid – work from anywhere, with hubs in Birmingham or Bristol |
| Area | West Midlands, UKSouth West, UK |
| Sector | General Insurance |
| Salary | Up to £60,000 DOE + Bonus + Excellent Pension & Benefits |
| Start Date | |
| Advertiser | Stephen Mallaband |
| Job Ref | SM/93898 |
| Working | Hybrid |
- Description
This role isn’t just about policies and paperwork, it’s about building something better for clients.
We’re looking for a rare blend of commercial insurance expertise, a strategic mindset, and an ability to lead- Someone who thrives on solving complex problems, creating bespoke solutions, and communicating them with clarity and confidence.
You’ll work across our biggest clients and most exciting opportunities — shaping propositions, crafting bid documents that stand out, and managing relationships we’ve worked hard to earn.
This is a role for someone who wants to be at the forefront of the business, not just behind the scenes.
What You’ll Be Doing:
- Leading on new business proposals and renewal strategies that don’t just tick compliance boxes — they turn heads and win trust
- Working alongside senior colleagues and producers to help clients feel like they’re in the safest, smartest hands in the market
- Acting as a project manager across key tenders, defensive reviews, and retention campaigns
- Using your cross-class broking knowledge to ask the right questions, spot the gaps others miss, and build insurance programmes that genuinely protect what matters
- Engaging with clients like a true partner, not just a supplier
What You’ll Bring:
- A background in commercial insurance broking, with experience across property, casualty, and more
- A sharp mind for detail and a calm, strategic approach to project work
- A genuine curiosity — about clients, industries, and what makes a solution better than just “good enough”
- Strong communication skills — you can hold your own in boardrooms, Teams calls, and renewal meetings
- Ideally, some project management experience, although a strong track record in complex renewals will also suffice.
- CII qualifications are great — but what matters most is capability, attitude, and drive
What You’ll Get:
- The flexibility to work how, where, and when you work best
- A culture that’s collaborative, open, and built on doing things properly — not just profitably
- A place where ideas are welcome, mistakes are learned from, and you’ll never be a cog in a machine
- A bonus structure that rewards real impact
- Top-tier pension and benefits
- Ongoing support for your professional growth — including full funding for CII qualifications if you want them
Salary: Up to £60,000 DOE + Bonus + Excellent Pension & Benefits
If you're tired of working in a business where process outweighs purpose…
If you’re ready to bring your expertise to the front lines of strategy and client success…
And if you believe there’s a better way to do insurance…
Get in touch for a confidential conversation.
Contact: Stephen Mallaband
Reference: SM/93898
Candidate care:
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
