Coffee Technical Manager (London)
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| Job Type | Permanent |
| Location | London & The Southeast |
| Area | South East, UKLondon, UK |
| Sector | Technical |
| Salary | Up to £43,000 p.a + vehicle |
| Start Date | |
| Advertiser | Sophie Simmonds |
| Job Ref | SS/86699 |
- Description
- One of the UK’s most innovative, ethical and high – quality Speciality Coffee Roasters, providing their customers with a full circle, world – class service which includes; roasting, training, equipment installation & maintenance and marketing. Their array of products includes both ground coffee or whole beans which are sold into retail, wholesale and domestic channels alike.
The role:
The position of Technical Manager is a hybrid role which will require you to spend time in both the office and out in the field, leading a team of Technicians and overseeing the maintenance of engineering systems business – wide. You will also be required to oversee the daily coordination of the adhoc engineering needs of customers as well as the scheduled service calendar on a weekly/biweekly basics for the technical team.
Specific duties will include;
- Managing the daily inflow of all regional technical enquiries, cases and repairs to be triaged from important to urgent
- Manage the database to maximise support through a proactive service schedule
- Deliver on targets set for first time fix rates and return rates
- Facilitate the scheduling of all regional planned preventative maintenance
- Responsible for the training & development of new Technicians
- Take part in regular 121’s and reviews
- Be active with working on innovation for new equipment and training the wider team in repair
The person:
In order to be considered for the position of Coffee Technical Manager, you must possess the following:
- Previous extensive coffee field service engineering experience with a focus on specialist coffee machines as opposed to vending
- Solid knowledge of the coffee industry
- An interest in moving into a hybrid role which requires you to be partly office based
- Experience/the ability to manage and develop people
- Training experience would be beneficial
- Based in or close to London
- A full UK driving license
The benefits:
- A salary of upto £43,000 p.a
- Company vehicle
- 31 days annual leave (incl bank holidays) + 1 extra day after 3 & 5 years service
- Company pension
- Workplace mental health support
- FREE COFFEE!
Contact: Sophie Simmonds
Reference: SS/86699
Footnote
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Due to the overwhelming Application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.
