Sales Support Executive

We are a fast-growing, British design-led sustainable housewares business with a global reach. As we continue to expand both in the UK and internationally, we have ambitious plans for growth across all sales territories and channels. This is an exciting opportunity to make a direct, impactful contribution to the company’s future success as a key member of our sales team.

Role Overview:

Location – South East London – hybrid – 3 days in the office

In this role, you will provide essential support to the sales team across various accounts, including retail, distributors, corporate clients, and Amazon. The position is dynamic and fast-paced, involving direct communication with trade customers to manage orders, address pricing inquiries, assist with case pack sizes, handle account set-ups, and ensure smooth delivery processes. You will also be responsible for delivering exceptional customer service by promptly responding to requests for product images, samples, online content, and other information. Collaborating closely with the sales management team, you will gain valuable insight into key customer needs and contribute to shaping the customer experience.

Candidate Profile:

We are looking for someone with 3–4 years of experience in a sales office environment, ideally in B2B sales order processing. Experience using an ERP system to manage trade orders is highly desirable. Proficiency in Microsoft Office (Excel, Word, PowerPoint) is essential. You should possess excellent written and verbal communication skills, with a polished telephone manner and attention to detail. A friendly, approachable attitude and the ability to work well both independently and as part of a team are key qualities. We are looking for someone who can adapt to changing priorities, manage pressure effectively, and maintain a positive outlook. A passion for sustainability, environmental issues, and design, particularly in premium or high-design products, would be a distinct advantage. We also value individuals who are eager to grow and evolve alongside the business as it continues to expand.

Salary – Competitive Salary + Excellent Benefits

Contact: Shelley Velati

Reference: SV/87189

Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.  If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.