Coffee Field Service Technician/Engineer


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https://www.cavendishmaine.com/145/job2023-10-06 15:23:461970-01-01 Cavendish Maine
Job Type Permanent
Location London
Area London, UK London UK London
Sector Sales & Marketing
Salary Up to £42,000 p.a + car or van, iPhone, iPad
Start Date
Advertiser Sophie Simmonds
Job Ref SS/86596
Description
A unique opportunity to join a dynamic market leading manufacturer of innovative, high - end coffee equipment.
 
About the Role:
  • Due to rapid business expansion and success, a Coffee Field Service Technician is required to cover the London region and provide a full installation, service and maintenance offering to some very prestigious, high-end commercial clients. 
  • These products are technologically advanced, therefore requiring someone with a genuine, keen interest in software/technology from a technical perspective as well as a passion for coffee and/or refreshments.
 
Duties will include:
  • Fault finding, diagnosing and carrying out equipment repairs on coffee machines, grinders, brewers and espresso machines.
  • Installing and setting up new equipment for customers.
  • Performing routine maintenance on coffee equipment including descaling, cleaning and parts replacement.
  • Carrying out site surveys and equipment installations.
  • Exchanging filters when required.
  • Keeping management updated with any problems or issues.
  • Completing all necessary on-line job sheets, timesheets and supporting documents.
  • Keeping vehicle sock and tools organised and replenished.
  • Attending training and industry events to stay updated with coffee technology and trends.
 
 
Key Skills/Experience Required:
In order to be considered for the role of Coffee Field Service Technician, you must possess the following:
 
  • A keen interest in technology and coffee.
  • Coffee experience would be beneficial including an understanding of coffee quality.
  • Mechanical or electrical knowledge/qualification is essential.
  • Engineering experience gained from a field based role.
  • Prepared to travel around London to visit customers.
  • Willing to travel to Europe occasionally for training or company events.
  • The ability to plan effectively and complete installations professionally and in a timely manner.
  • A ‘team player’ who works with and supports colleagues.
  • A professional approach with first – class communication skills.
  • Previous experience of working within a field-based position.
  • Excellent customer service skills.
  • A full clean UK driving license.
 
Salary/Benefits Information:
  • A salary of up to £42,000 p.a (DOE).
  • 7am – 5pm (including paid travelling time to job).
  • Company vehicle car.
  • 26 days holiday.
  • iPhone.
  • iPad.
  • Pension.
 
 
Candidate care:
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
 
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
 
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies.  If you do not want us to do this please call us to advise.
 
In the meantime, we would like to thank you for your interest in Cavendish Maine.
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