Senior Claims Handler – Commercial Property

About the Company:

One of the UK’s leading insurance companies has a requirement for an experienced Claims Handler to join their Large Corporate Insurance team based in Stratford upon Avon.

They seek a dynamic and motivated individual that seeks a challenge and ideally is looking for career progression.


About the Role:

As an experienced Claims Handler within their Large Corporate Insurance team, you’ll manage a caseload of high value / complex Property Claims from inception through to settlement.

You’ll compile, process and record information relating to potential new claims, liaising with clients, brokers, loss adjusters, and third parties to ensure compliance with policies, procedures, regulatory requirements and SLAs.

You’ll investigate, assess and evaluate claims within your limit of authority to prevent loss and fraud and you’ll appoint suppliers and experts as required, updating relevant parties and meeting customer service standards.

You’ll be responsible for decisions regarding policy cover, liability and quantum in line with policies, procedures, regulatory requirements and SLAs to ensure a fair outcome for clients.

You’ll build and maintain relationships with underwriting, brokers, and third parties to ensure the effective delivery of objectives and first-class customer service.

Identify and escalate complaints and breaches in accordance with policies, procedures and regulatory requirements.


Key Skills/Experience Required:

To be considered for the Senior Claims Handler opportunity, you will have the following experience:


Extensive claims handling experience including Commercial Property claims

The ability to communicate effectively at all levels.

Previous experience coaching and mentoring junior colleagues

Articulate and good attention to detail

Strong PC literacy to include Word and Outlook.

Cert CII qualification would be beneficial.


Salary/Benefits Information:

Salary up to £40,000 depending on experience.

Up to 10% Bonus

Contributory pension scheme (up to 12% employer contribution)

25 days annual leave (opportunity to purchase more)

Gym membership

Flexible working – Up to 80% at home



David Harries

Reference: DH/86151


Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.


If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.


Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.  If you do not want us to do this please call us to advise.


In the meantime, we would like to thank you for your interest in Cavendish Maine.

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About Cavendish Maine

Cavendish Maine is a team of expert, straight-talking, and talented recruitment professionals with a shared passion to connect employers with the candidates they need to grow their business. With 30 years of experience, we adapt each recruitment process to meet the needs of our clients, through a blend of the very best recruitment practises, delivered with committed focuss on quality, understanding and integrity at every stage.

Whilst we are all very different, we share a set of values which is at the heart of what we do.